“In this episode, the Jeffs talk about four keys to creating a client-focused sales culture. They dive into establishing a process and a regular cadence to review sales performance, defining and refining the culture of your organization, and how to address and swiftly correct recurring issues.
In this episode, the Jeffs deep-dive into what it takes to be a successful salesperson. They talk about how to deliver a compelling presentation, conditioning your clients to generate referrals, and the seven critical practices of a high performance sales team.
In this episode, the Jeffs talk about target markets & why they matter. They discuss the importance of knowing your ideal customer, utilizing third-party data to inform your messaging, and four things you must do to get the most from your marketing investments.
The Jeffs talk about the client engagement process and how to refine it in your business. They discuss maximizing lifetime value and enhancing the customer journey, the importance of developing a documented engagement process, & three steps you can do to improve client engagement with your business.
The Jeffs are back with a new season! In this first episode of season two, they chat about The Unique Value Proposition and why it’s important, discovering your target market, & four simple things you can do to help your business stand out.
Dr. Thomas Graham, Chief Innovation Officer of Kettering Health, joins the Jeffs to share insights about building a culture of innovation in organizations, clinical-driven innovation vs. research-driven innovation, and the future of innovation in the medical industry.
The Jeffs address how to handle the departure of an “A” player from your team. They discuss prospecting for talent, how to ensure a smooth transition, & the importance of caring for the person, not their role.
The Jeffs talk about characteristics of good leaders & coaches. They chat about constructive criticism and feedback, training up future leaders, & the importance of individualized coaching.
Ben Pryor, of SpotOn joins Jeff Standridge to discuss the democratization of technology in the hospitality industry. They discuss how SpotOn helps small & mid-sized companies grow, innovating the employee & customer experience, and the future of innovation in hospitality.
Lucinda Foss of Narvar joins the Jeffs to discuss streamlining consumers’ journey through problem solving & innovation. They discuss meeting consumers’ needs, staying curious in your problem solving, & reverse logistics & how to streamline the process.
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