Ben Pryor, of SpotOn joins Jeff Standridge to discuss the democratization of technology in the hospitality industry. They discuss how SpotOn helps small & mid-sized companies grow, innovating the employee & customer experience, and the future of innovation in hospitality.
Lucinda Foss of Narvar joins the Jeffs to discuss streamlining consumers’ journey through problem solving & innovation. They discuss meeting consumers’ needs, staying curious in your problem solving, & reverse logistics & how to streamline the process.
Dr. Francois Laborie of Cognite shares his expertise on innovating business models to optimize production processes. He and the Jeffs discuss cybersecurity in critical industries, the role of data in sustainability practices, & autonomy & the future of heavy industries.
The Jeffs chat about strategic growth planning & using the balanced scorecard to improve your business. They dive into the four pillars of the balanced scorecard, key performance indicators (KPIs) & how to identify them for your organization, & measuring growth & efficiency in your business.
Annissa Deshpande talks about the importance of HR in leading businesses & organizations. She & the Jeffs chat about how to find & keep talent in the workplace, modernizing HR departments & why you should do it, & the importance of a strong & healthy workplace culture.
Matt Waller, of the University of Arkansas, joins the Jeffs to talk about relationship, strategy, & culture within organizations. They dive into the importance of core values for organizational health, developing strategy & its effect on culture, & the enrollment cliff & how to keep students interested & involved in higher-ed.
Chandos Quill of Adstra Data, shares her knowledge of strategy and development. She and the Jeffs dive into acclimating to a new organization, how to get brutal honesty from members of your organization, and working relationships in a virtual workforce.
The Jeffs reflect on specific ways Innovation Junkie has helped clients. They share how to stay in line with more advanced companies, why organizations should harvest their intellectual property & commercialize it, and what clients can expect from Innovation Junkie in the future.
Mike Vermillion of J.D. Power and Associates joins the Jeffs to talk about the importance of customer experience and Net Promoter Score (NPS). They unpack what NPS is and how organizations can deploy it, the connection between company culture and customer experience, and innovations that will change the customer journey.
Erika Andersen, author & founding partner of Proteus International, joins the Jeffs to share her model for helping organizations go through change. You’ll hear what people experience during change, how to challenge self-talk and make your organization more adaptable to change, and when and how to change the culture of an organization.
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