
2.18 Submission Over Assertion
Jeff S & Glenn Crockett discuss leadership effectiveness. They dive into traits of true leadership, the importance of accountability and staying connected in your business.
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Jeff S & Glenn Crockett discuss leadership effectiveness. They dive into traits of true leadership, the importance of accountability and staying connected in your business.
The Jeffs talk about how to assess the fuel that powers your economic engine. They discuss Key Performance Indicators and how to use them, the importance of focusing on the vital few over the insignificant many and establishing systems and eliminating guesswork in your leadership.
The Jeffs talk about core business processes. They dive into why you need clear documentation of all critical processes, the importance of having systems for onboarding new clients or customers & establishing clarity on the limit of authority for team-members.
The Jeffs talk about increased turnover rates in customers and employees. They discuss how to create systems to get consistent customer & employee feedback, the importance of action plans following feedback, leadership by walking around & regular one-on-ones.
The Jeffs discuss the importance of prioritizing communication. They talk about avoiding common failures linked to poor meeting practices, establishing weekly standup meetings to go over projects and needs, the importance of celebrating & recognizing wins in an organization.
The Jeffs talk about organizational effectiveness. They dive into getting the right people in the right seats. How to motivate your team to pursue excellence & The importance of having clear priorities.
The Jeffs talk about best practices of organizational structure. They discuss the importance of having a clearly defined reporting hierarchy, not forcing high performers into unqualified or ill-fitting leadership roles, & what it means to be empowered vs. autonomous.
The Jeffs talk about five practices that will keep your business focused. They dive into the importance of discipline & how to avoid the “squirrel” mindset, developing your message to target the right people, & creating a clear mission, vision, & set of values.
The Jeffs talk about the necessity of having a healthy workplace culture. They discuss identifying & understanding your organization’s culture, what causes cultural shifts within an organization, & the importance of defining & adhering to core values.
The Jeffs talk about expectations & how to drive high performance in your organization. They chat about individual competency measured against clearly defined & accepted roles, defining performance standards & setting expectations, & implementing accountability across an organization.
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