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Passing the torch: Preparing your business for a successful transition in ownership

The “Silver Tsunami,” a term used to describe the wave of baby boomer retirements, is poised to significantly impact the business landscape over the next decade or more. The aging population, specifically those over 55, own about half of all U.S. businesses, representing millions of companies that collectively employ tens of millions of individuals, and …

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The Innovator’s Field Guide: What Are They Saying About You?

“It is surprising how little most small business values the customer. Positive feedback from the customer is critical to your business, and what’s more important is their referral.” –Fabrizio Moreira A major grocery store chain performed a series of focus-group studies to ascertain what constituted a good shopping experience. Everyone in the organization expected the …

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Developing Mental Toughness: A Perfect 10 for People Who Win

Mental Toughness: “The quality of being adaptable, with the ability to bounce back despite significant adversity, and to remain focused on a desired outcome, regardless of the external situation, circumstances, or pressure.” In the last blog, we discussed the concept of “Mental Toughness and Peak Performance” and the fact that the COVID-19 pandemic has brought …

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